Shipping Policy

At Dawn and Dusk, we are committed to delivering high-quality products to our valued customers in a timely and efficient manner. Our Shipping Policy outlines the details of our shipping process, delivery times, and related information to ensure a seamless shopping experience for you.

*1. Shipping Zones:*

Dawn and Dusk currently offers shipping within India and its territories. We do not offer international shipping at this time.

*2. Processing Time:*

Orders placed on our website will be processed within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly extended.

*3. Estimated Delivery Time:*

Our standard delivery time for domestic orders is estimated to be within 6-7 business days from the date of order confirmation. Please note that the delivery time may vary depending on your location and the shipping method selected during checkout.

*4. Shipping Costs:*

Shipping costs are calculated based on the total order value, shipping method selected, and delivery location. Customers will have the opportunity to review shipping costs during the checkout process before finalizing their purchase.

*5. Order Tracking:*

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. This tracking number will allow you to monitor the status and progress of your shipment in real-time through our chosen shipping provider's website.

*6. Multiple Shipments:*

In some cases, orders with multiple items may be shipped separately to ensure the fastest delivery possible. You will receive separate tracking numbers for each shipment if this occurs.

*7. Delivery Delays:*

While we strive to meet our estimated delivery times, please understand that unexpected circumstances such as extreme weather conditions or carrier delays may occasionally affect delivery schedules. We appreciate your patience and understanding in such situations.

*8. Delivery Address:*

Please ensure that your shipping address is accurate and complete to prevent any potential delays or delivery issues. Dawn and Dusk is not responsible for orders that are shipped to incorrect or incomplete addresses provided by the customer.

*9. Order Changes and Cancellations:*

If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes or cancellations may not be possible once the order has been shipped.

*10. Returns and Refunds:*

For information on our return and refund policy, please refer to our Returns & Refunds Policy page.

Dawn and Dusk is dedicated to providing you with a satisfying shopping experience, and we take our Shipping Policy seriously to ensure your orders are delivered promptly and efficiently. If you have any questions or concerns regarding your order or our shipping procedures, please don't hesitate to reach out to our customer support team for assistance.